Realty Nub is the leading Real Estate Agency in Nigeria, and being client-centered, we work hard to ensure that we respect the privacy of our users and clients. Not just our users in the European Union, we respect the data and privacy of all our users and would love to show you how we gather, use, and store the information of our end users without infringing on their rights to privacy.
Let’s dive in!!
Well, if it has ever crossed your mind to get an answer to this question from us, then you need to carefully read the lines.
Realty Nub understands the value of respect, time, and data. So the answer to the above question is NO. We ensure to protect the data gathered from our users jealously, we guard and guard it as the security operatives in the white house guard the president.
To us, data gathered is not just a collection of facts, we see it as people’s lives, and everyone guards their life with utmost care.
Types of Information We Collect in Line with EU Consent Policy
Personal Identification Information
At Realty Nub, when our users visit our site, to register, make an order, or fill out a form for a service or product, we gather their personal data. This is solely for analytics and to provide a better experience and services to our users.
For personal identification information, we gather data such as:
- Name of user
- Phone number
- Email Address, and
- If necessary, the credit card information
Now, when you accept the cookies, we can then get personal information we can use to serve you better, and also keep you in the know about our other products and how you can utilize them for a better experience.
Non-personal Identification Information
Asides from the personal identification information we collect from our users, we also collect non-personal identification information. If you are scared of giving out your personal information, then your non-personal identification information should not scare you as personal.
To re-iterate, we only collect this information at Realty Nub to serve you better. For non-personal identification information, we collect data such as:
- Browser name
- Type of computer
- Technical information about users’ means of connection to our sites
- Information about the operating system
- Internet service providers utilized, and
- Other similar information.
Utilizing Information Collected to Serve You Better
At Realty Nub, we are client-centered. And hence, we feel the need to also alert our customers to the fact that we collect information about them only to serve them better. For a comprehension of what we mean by being client-centered, take a look at the below listed purposes for which we gather your data:
- For a Personalized User Experience
Every client has a special way they would love to be served, and how they would like some resources to be provided to them. At Realty Nub, we truly understand this. Therefore, we take an aggregate of user responses to serve as a guide on how to serve our users better.
- To improve our Site
We created our site for optimum comfort and use by our clients. So getting feedback from our clients can be channeled into improving our site.
- To Process Payments
To ensure that the information provided by our users about themselves is the same as the name provided when they place an order, we ask for user data. This is done solely for the sake of the user as wrong information would not be accepted during payment. We do not share this information with outside parties except to the extent necessary to provide the service.
- To Run a Promotion, Contest, Survey, or Other Site Feature
Being a real estate agency, we offer various products and services that would benefit our users. So when a user agrees to receive information from us, we may send them information about our products and services that may interest them.
- To Send Updates to the Email of Users
When our clients make an order, we could update them about their order via the email address they provide. It could also be used to respond to their inquiries, questions, and/or other requests.
If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or the User may contact us via our Site.
How We Protect the Information of Our Clients
At Realty Nub, we adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of personal information, usernames, passwords, transaction information, and data stored on our site.
We do not sell, trade, or rent the personal identification information of our users to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.
We may use third-party service providers to help us operate our business and the site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes, provided that you have given us your permission.
Compliance with Children’s Online Privacy Protection Act
At Realty Nub, protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information on our website from those who we are sure are under 13, and no part of our website is structured to attract anyone under 13.
Compliance with the California Consumer Privacy Act (CCPA)
Collection of Personal Identification Information
At Realty Nub, we may collect the following categories of personal identification information from Users:
- Email address
- Mailing address
- IP address
- Telephone number
- Account name
- Social security number
- Driver’s license or other state identification number
- Passport number and credit card information.
Collection of Non-Personal Identification Information
At Realty Nub, we may also collect non-personal information about Users’ internet activity, including:
- Browser name
- Type of computer and technical information
- Operating system
- Internet provider
- Browsing history
- Search history and other information regarding a user’s interaction with a website or application.
At Realty Nub, we sometimes source third-party service providers to help us operate our business on our behalfs, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
However, outside of that, we do not sell, share, rent, trade or disclose your personal information with any third-party companies.
Users provide this information directly to our business or automatically through interaction with our site. We collect personal identification information for the business and commercial purposes described in the “Utilizing Information Collected to Serve You Better” section above.
We Can Not Tamper with Your Right
At Realty Nub, we understand you are privy to access to the personal information we hold about you. Also, we understand that you have the right to request a copy of the personal information we hold. If you want to access this data, kindly send a description of the information you want us to share with you at firstname.lastname@example.org
Personal information does not include “publicly available” information. Publicly available information is not covered by the CCPA.
To show that we have done our due diligence, you can see the list of your rights that we take cognizance of:
Right to Be Forgotten
At any time, you may contact us at Realtynub@gmail.com to request that we delete all your personal data. But it is your own responsibility to ensure that your personal data is deleted from other sources.
Right to Non-Discrimination for Exercise of Privacy Rights
At Realty Nub, we understand that our users have the right to refuse to supply personal identification information without the risk of discrimination, except that it may prevent them from engaging in certain Site related activities.
Do-not-track (DNT) Requests
At this time, we do not currently respond to “do-not-track” requests from our users’ browsers.
Do Not Sell my Personal Information
At Realty Nub, we do not sell, trade, or rent users’ personal identification information to others and have not done so since the site was launched. However, users can still opt out and request that we do not sell their personal information in the future by emailing us at email@example.com.
Compliance with the General Data Protection Regulation (GDPR)
Realty Nub controls the data for the personal information users provide. For general data protection queries, and about our other services, please get in touch with us at Realtynub@gmail.com.
When we collect Personal Data
Realty Nub will only collect and use users’ personal information in the following circumstances:
- Where you have given us consent to process personal data for a specified purpose
- Where we require your data to perform the contract we shall enter into or have already entered into with you
- Where it is necessary for our legitimate interests or those of a third party, provided your interests or fundamental rights do not legally overrule these
- Where we require your data to comply with a legal obligation
Why we collect and Store Personal Data
At Realty Nub, we collect and use users’ personal data for the purposes listed in the “Utilizing Information Collected to Serve you Better” section above, provided we have your consent or are otherwise legally empowered to do so.
How you Provide Consent
As a user, you provide consent by filling out contact forms on our Site. We store all collected information for 90 days. We use this information for marketing purposes, to contact users about our services. Thereafter, we will delete your information.
GDPR data protection rights
At Realty Nub, we understand users have eight (8) rights under the GDPR. Every User located in the E.U. is entitled to the following data protection rights:
- Right to be informed: Anyone processing a user’s personal data must make clear what data is being processed, why and who else this data may be shared with.
- Right to access: Users have the right to see what personal information is being held.
- Right to rectification: A user’s data must be able to be corrected or amended if incorrect information is being held by the company.
- Right to erasure: Also called the “Right to be Forgotten,” this right dictates that, at any time, users may contact us at firstname.lastname@example.org to request that we delete all personal data.
- Right to restrict processing: Users have the right to request a temporary halt to the processing of personal data, such as in the case of data being corrected or a dispute in a legal case concluded.
- Right to data portability: Users may request any personal data supplied to the company be provided back to them in a simple, structured and machine-readable format.
- Right to object to processing: A user has the right to object to any further data processing that falls outside the parameters of the primary purpose for which the data was collected.
- Right to avoid automated decision-making: Users may not be subject to any decision based solely on automated processing, including profiling.
Transferring Data Internationally
Realty Nub is a Nigerian-based company located outside of the European Economic Area (EEA).
During all international data transfers, we will comply with the Data Protection Act 1998.
By using our site and providing your consent, you also consent to the transfer of your personal data to data processors located in countries outside the EEA.
Withdrawing your Consent
Where we rely on your consent as the legal basis for processing your personal information, you may withdraw your consent at any time by contacting us at email@example.com.
If you have provided consent for your details to be shared with a third party and you wish to withdraw this consent, please contact the third party directly to do so.
Contacting the Appropriate Authority
Should you have any concerns or complaints about our company or the site that you feel have not been addressed in a satisfactory manner, you may contact the Information Commissioner’s Office (ICO) at 0303 123 1113 or have a live chat with an ICO agent here.
Your Acceptance of These Terms